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Updated by user Oct 18, 2019

Local dealer was excellant, corporate with support of product was terrible - I feel bad for the local dealer and their staff who are excellant, since it will likely cost them future busness. Certainly at some point the need to name the local dealer will come out as more detail is provided and I would certainly expect corporate will attempt to claim it a more local matter then corporate - which is simply false

Original review posted by user Oct 18, 2019

its a farce, I have been in contact with them since April of 2019 - case # 1576**** then a change to case number 1591**** - the only response I ever received when was I threatened to bring the case to small claims court, naming both the local dealer and national office. In addition a family member who works for the New York Times and has expressed an interest in doing a story on Hyundai's lack of responding to information requests relating to recall matters.

The fact that my family owns three Hyundai's with one purchased as recently as April of this year just adds further insult - as a retired hospital CEO I do still plan on making this my life pursuit in exposing Hyundia's false claims of customer support and satisfication - I doubt there is anything this will do to improve the situation but I had a few minutes today with much more intense pursuit of the matter as the new year approaches. I hope this gives thoughts to those who might consider a future purchase of a Hyundia product

Reason of review: Damaged or defective.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Hyundai Motor America Cons: Flaws in products.

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Charles K Lgu

I do too - but most of all I feel for the consumers that fall for this outfit's BS

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