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Contact Hyundai Motor America Customer Service

How to Reach a Person at Hyundai Motor America

Verified Contact Information

Toll-Free Number:

  • 1-800-633-5151
Call customer service
Send Message

Customer Service:

  • 1-800-243-7766
    24/7 Roadside Assistance
  • 1-714-965-3000
  • 1-234-567-8910
  • 1-855-524-7253

Hyundai Motor America Emails:

Accessibility
consumeraffairs@hmausa.com
dpo@hmausa.com

Hyundai Motor America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Hyundai Motor America Phone Number
1 (800) 633-5151
Average Hold Time
00:01:12
Average Calls duration
5 minutes
Most Popular Hyundai Motor America Email Address
consumeraffairs@hmausa.com
Hyundai Motor America Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Hyundai Motor America?

Most Popular Number:

(800) 633-5151
Total calls: 1 496 Issues resolved: 32 Last call: May 1, 2026

The main Hyundai customer care number to call for help and answers is 1-800-633-5151. It is available Monday through Friday from 6 am to 5 pm PST. The Hyundai customer service is also operational at this number on Saturdays between 6:30 am and 3 pm PST. They do not provide customer support on Sundays.

For roadside assistance, call 1-800-243-7766. The contact works 24/7 to ensure emergency help for customers.

If you need to reach the company’s headquarters, use Hyundai corporate phone number 1-714-965-3000. A live representative at this Hyundai corporate office number will provide the information you require and assist with your issues.

To reach Hyundai America customer service via email, go to their website and fill out the contact form. You can find it on their Contact Us page by clicking New Message. Enter the required contact information to get feedback from the company. Describe your problem and attach files if needed.

If you already have an open case and wish to update it, fill out the form by clicking Update Existing Case on the Contact Us page. There are also forms for campaign reimbursement and ownership update. You will get an email from the support team with detailed instructions on how to solve your problem.

The Hyundai 24 hour customer service is available for roadside issues. You can call 1-800-243-7766 for help with emergencies or tech support 24/7. Provide the information a live representative may ask and follow the instructions given.

You can also use the virtual assistant on the company’s website 24/7. Answer a few questions, and the chatbot will offer the FAQ articles according to your inquiry.

If your issue is not urgent, call customer care within their business hours. A member of customer support will answer general questions and take note of your comments and suggestions.

PissedConsumer Club

Contact Information

Hyundai Motor America Website:

Hyundai Motor America Help Center:

Corporate Office Address:

Hyundai Motor America
P.O. Box 20850
Fountain Valley, California 92728-0850
United States

Other Info (opening hours):

Hours:

Monday - Friday:6:00am – 5:00pm (PST)

Saturday: 6:30am – 3:00pm (PST)

More contact details

Summary of Hyundai Motor America Customer Service Calls

1.9K TOTAL
CALLS
05:21 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hyundai Motor America?

Product/ Service Question:

  • “Steering wheel cracks”
  • “Warranty”
  • “Complaint”

Request for Information Question:

  • “Checking if my car has motor warranty”
  • “Talk about a service experience”
  • “I have a written deal confirmed with McGee Hyundai of Lebanon, which they were. They are provided deposit on and they are well aware that I was not able to make it in until today and as I'm headed in I got a text message saying that Hyundai incentive”

Payments and Charges Question:

  • “Trying to make payment from overseas”
  • “Fraud in Huntington Beach hyundai”
  • “Charges on a vehicle…”

Staff Question:

  • “Service confusion locally”
  • “My 2024 Kona the batteries are gone twice die twice and the service from Delray Beach. Hundai tells me there's nothing wrong with the car and that I have to let it run for 30 minutes before I start to drive that's absurd is the second time I've had t”
  • “Customer service complaint”

Return/ Replace Question:

  • “Transmission replacement”
  • “Change password”
  • “No return call”

Account Question:

  • “Account balance”
  • “Account”
  • “Need account information”

Employment Question:

  • “My payoff check since april 5th”
  • “Original paint job was well below any reasonable standards”
  • “To get answers about car paint job. Why is it taking so long to get done. Also wondering why I’m pay for rental car.”

Shipping and Delivery Question:

  • “Need my location updated so I can track my car”
  • “Tow package availability”
  • “I bought a 2012 Hyundai Elantra new but never received the gas refund so I was told when I buy a new Hyundai you as the manufacturer would give me special pricing I am ready to buy now what can you do for me”

Cards Question:

  • “Gas card for gas based on 2013 gas mileage Santa affect Sport”
  • “Change of credit card number”
  • “Hyundai gift card promo”

Activation/ Cancellation Question:

  • “Canceling a service”
  • “Cancelation road hazard plan”
  • “Navigation renewal”

Website/ Application Question:

  • “Installation of map update”
  • “Car not recognized on website”
  • “To ask if there is a app I can download to pay my car note”

Refund Question:

  • “Full refund on Service and parts”
  • “Refund on service.”
  • “Refund”

Other Question:

  • “Recall issues”
  • “Lemon car”
  • “Tried to get my recall fixed(paint flaking off)”

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