My car(HYUNDAI, 2003 SONATA) had problems with rotrs, power steering, and fluid lines on Thur,7/22 and dropped my car at this service dept on 7/22. The service dept!. associate told me to pick my car on Mon,7/26:. However, when I visited in on Mon,7/26, the service associate apologized to me, saying that my car wouldn't be ready until Thur,7/29 because of difficulty in getting the parts..

On Thur,7/19 morning, they told me that they had my parts but having difficulty time to change them". HYUNDAI SERVICE dept was having DIFFICULT time in changing their own HYUNDAI parts".

Since I observed that they were hesitated to change the fluid lines at the beginning, I told the service associate to change just the rotors and power steering|. Then the associate told me that my car would be ready by 5:30pm on Fri,7/30,.

I have been a royal customer of HYUNDAI car over 8 years and never had a problem like this'. I think this location needs a COMPETENT MECHANICS. 35b400c



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